Terms of Service

These terms apply when you use Taskedwork, whether as a studio member or as a client of a studio. By using the service you agree to them. If you don't agree, please don't use it.

Key terms

• Studio: the business that creates a Taskedwork workspace.
• Client: a person a studio invites to send requests and review work.
• Content: everything put into Taskedwork, including requests, notes, links, files and approvals.

The service

Taskedwork lets studios take requests from clients, track the work, and share deliverables for approval. We may improve, change or remove features over time, and we'll try to give notice of changes that significantly affect you.

Who can use it

Taskedwork is for business use. You must be old enough to enter a binding contract where you live, and you must have the authority to accept these terms for your studio or organization if you are acting on its behalf.

Accounts and links

• Studio members sign in with their email and a one-time code. You're responsible for activity under your account.
• Clients access their page through a private link. Anyone holding the link can act as that client, so keep it private. Studios can replace a link at any time.
• Approvals made through a client's page or a review link count as that client's decision, and we record when and how they were made.

Plans, billing and trials

• Paid plans are billed in advance and renew automatically each billing period until you cancel. Each plan has limits, which are shown on our pricing page.
• If you start with a free trial, a payment card is required. Unless you cancel before the trial ends, you will be charged for the plan you chose.
• Payments are handled by Lemon Squeezy, which acts as the seller (merchant of record) for your purchase. It processes your payment, collects any applicable taxes and issues invoices, and its own terms apply to the payment.
• You can cancel at any time from the Billing page. Your plan stays active until the end of the period you've paid for. Fees already paid aren't refunded, except where the law requires it.
• If a payment fails, we may limit or suspend access until it's resolved.
• If we change our prices, we'll tell you in advance, and the new price applies from your next renewal.

Studios and their clients

• The studio decides who to invite, and is responsible for having the right to enter its clients' details and to share their content in Taskedwork.
• The studio is responsible for telling its clients how their data is used, and for its own legal obligations to them.
• Taskedwork is not a party to the agreement between a studio and its clients, including scope, pricing, deadlines and quality of work. Disputes between them are theirs to resolve.
• Clients who have questions about their content or want it removed should contact their studio first.

Your content

You keep ownership of everything you put into Taskedwork. You give us permission to store, process and display it only as needed to run the service for you. You promise you have the right to share it and that doing so doesn't break the law or anyone's rights. We don't use your content for advertising or to train AI models.

Acceptable use

• Don't upload anything illegal, harmful, or that infringes someone else's rights.
• Don't upload malware or try to break, probe, scrape or overload the service.
• Don't try to access another studio's or client's data, or bypass limits we have put in place.
• Don't use Taskedwork to send spam or to harass anyone.

We may remove content or suspend access that breaks these rules, or when we are legally required to. If someone believes content in Taskedwork infringes their rights, they can write to us at the address below.

Our rights

Taskedwork, including its software, design and branding, belongs to us. These terms give you a limited right to use the service, nothing more. If you send us feedback, we may use it to improve the service without owing you anything.

Third-party services

The service relies on providers such as Supabase, Resend and Lemon Squeezy. Their availability and performance can affect Taskedwork, and we are not responsible for their services outside our control. See our Privacy Policy for how data is handled.

Availability and backups

We work to keep Taskedwork running well, but it's provided "as is" and may occasionally be unavailable. Don't rely on it as your only copy of important files.

Ending your use

• You can stop using Taskedwork at any time.
• We may suspend or end access for serious or repeated breaches of these terms, or to protect the service or other users.
• Studios can ask us to delete their data. Before you leave, download or save anything you need, because deleted data can't be recovered.

No warranties

To the extent the law allows, we make no promises that the service will be uninterrupted, error-free or suited to a particular purpose. Nothing here removes rights you have under consumer or other laws that can't be waived.

Liability

To the extent the law allows, we aren't liable for indirect or consequential losses, lost profits, or lost data, and our total liability for any claim is limited to the amount you paid us in the 12 months before it. Nothing here limits liability that can't legally be limited.

Your responsibility to us

If your content or your breach of these terms leads to a claim against us, you agree to cover our reasonable losses from that claim, to the extent the law allows.

Changes to these terms

We may update these terms. If a change is meaningful, we'll update the date above and, where it matters, tell you by email. Continuing to use Taskedwork after a change means you accept it.

General

• These terms and our Privacy Policy are the whole agreement between you and us about the service.
• If part of these terms can't be enforced, the rest still applies.
• If we don't enforce a right straight away, we haven't given it up.
• You can't transfer your rights under these terms without our consent. We may transfer ours as part of a business change such as a merger or sale.
• We'll contact you by the email address on your account, and you can reach us at the address below.

Contact

Questions about these terms: contact@taskedwork.com.